Deliveries that were attempted but not successful because there was no one home or available to give a signature.
Unsuccessful delivery attempts that result in a return to sender situation
Incorrect addresses entered into our shipping form. If you are unable to contact us in time to change it before it ships.
Duties, taxes, and custom clearance fees for international customers. The buyer is responsible for paying the additional cost.
Delays caused by customs, or unexpected postal delivery delays such as local postal backlogs or strikes.
If your package is stolen, please contact our customer service and we will work with you to make sure you receive your package
We always try our best to estimate the shipping time and communicate with complete transparency with our customers, but sometimes unforeseen problems occur.
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